Privacy Policy

Introduction

SOS Service – Vieira Ribeiro Faria, Lda respects your privacy and is committed to protecting your personal data, in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679) and other applicable legislation in Portugal.

This Privacy Policy explains how we collect, use, and protect the personal information of users who visit our website or contact us through the forms provided.

Data controller

The data controller is:

SOS Service – Vieira Ribeiro Faria, Lda.
Headquarters: Funchal, Madeira Island, Portugal
Email: [email protected]
Telephones: +351 291 231 936 | +351 917 999 257 | +351 967 575 275

Personal data collected

SOS Service only collects personal data that is strictly necessary for contact, quotation, or recruitment purposes, namely:

Name

Email address

Phone number

Message and information related to the request

Professional application data (when applicable)

No sensitive data is collected, nor is any personal information collected automatically without the user's consent.

Purpose of processing

The data collected through the website forms is used exclusively for the following purposes:

Responding to contact requests or quotes;

Managing recruitment applications;

Providing information about the company's services;

Complying with legal or contractual obligations.

SOS Service does not use the data for marketing purposes without the prior and explicit consent of the data subject.

Data retention

Personal data is only kept for as long as necessary for the purpose for which it was collected, or for as long as there is a commercial or contractual relationship with the data subject. After this period, the data will be securely deleted.

Data protection with third parties

SOS Service respects users' privacy and processes their personal data in accordance with current legislation, namely the General Data Protection Regulation (GDPR).

Details on data collection, processing, and protection are described in this website's Privacy Policy.

Sharing data with third parties

SOS Service does not share personal data with third parties, except when necessary to comply with legal or contractual obligations, and always with a guarantee of confidentiality and adequate protection.

Data subjects' rights

Under applicable law, you have the right to:

Access your personal data;

Request its correction or update;

Request the deletion of data ("right to be forgotten");

Limit or oppose processing;

Request data portability;

Withdraw consent at any time.

To exercise any of these rights, users can contact us via email at [email protected].

Data security

SOS Service adopts appropriate technical and organizational measures to protect personal data against destruction, loss, alteration, disclosure, or unauthorized access.

Access to information is restricted to authorized employees who are bound by confidentiality obligations.

Cookies

The SOS Service website may use cookies to improve the browsing experience and collect anonymous statistical data on the use of the site.

Users can configure their browser to block or delete cookies, although this may affect some of the website's features.

Changes to the Privacy Policy

SOS Service reserves the right to change this Privacy Policy whenever necessary, publishing the updated version on this website. We recommend that you read this page periodically.

Contacts

For clarification on the processing of your personal data, you can contact us at:

[email protected]
+351 291 231 936 | +351 917 999 257 | +351 967 575 275